Uncertainty is at an all time high and disrupting healthcare business models. Adaptive Strategic Planning is a proven and disciplined framework to formulate strategic plans in volatile and complex environments.
Our recent work with boards and leadership teams is focused on future-proofing our clients strategic plans in wake of COVID-19. We use an outside-in view of planning that embraces external uncertainties as a source for superior opportunities and profits.
What is the most significant long-term change to the healthcare industry as a result of COVID-19?
The Evolution of the Patient Experience
Adaptive Strategic's unique approach applies scenario planning and patient journey mapping to surface insights on how to improve the patient experience. Hospital's that are mastering the virtual patient experience are seeing greater levels of community trust, engagement, and wellness visit volumes.
How is your institution’s patient / customer journey evolving to match the needs addressed in the infographic below?
